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Training aid

Flashback to 2001: This IT project's development database suddenly crashes and burns and no one can log in, so this pilot fish on the team investigates -- with his favorite training aid in hand.

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Well, the modem WAS connected to SOMETHING

It's the days of whine and modems, and this pilot fish has just started working as an IT support tech at a private school when one day he gets a call from a teacher who needs help connecting from home.

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Mac design decline: The solution staring Apple down

Stagnation in Mac hardware design abounds for Apple. So maybe a trip down memory lane is just what Apple and its fans need.

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Man and Apple superman: A.I., Apple, and you

Apple won’t ever forget your face.

Why we love doing tech support for 'friends'

IT pilot fish comes in to work one day to find a co-worker who's brought in a PC from home -- with an invitation to see "the world's worst memory upgrade."

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Apple calls in the rocket scientists to explore new worlds

Apple is about to boldly go where it's never been before, as its investment in cutting-edge tech opens doors to whole new industries.

If I only had a brain... er, executive assistant

In the organization where this IT support pilot fish works, trouble tickets from Very Important Persons are automatically escalated -- though that does mean their less-than-stellar IT moments attract more attention.

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Use LinkedIn a lot? Read its new privacy policy — carefully.

At the very least, it’s a reminder that social media embarrassments are forever.

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Will the DeX dock work for business? Maybe tomorrow.

Samsung's new DeX dock is a nifty piece of technology that enables Galaxy S8/S8+ owners to use their phones as desktop computers. But how practical is it?

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Tim Cook’s mic-drop moment

All the Apple rumors appear to be coming home to roost. Things are shaping up, I feel

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The real meaning of a merged channel strategy

There has been a wide range of thoughts about the meaning of physical store closings, coming from some major retail thinkers and various major media news outlets. But the underlying assumptions in almost all of these arguments are...

Hey, it HAS a C: prompt, so what's the problem?

It's the dawn of PC history, and this still-in-school pilot fish has a job working on the department's machines, including an early Tandy computer -- Radio Shack's first crack at a PC compatible. But is it?

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OK, Google, let's put the new voice ID everywhere

Google Home now recognizes who you are when you talk to it. This technology is too powerful and useful to leave at Home.

Because NOBODY can see through cardboard, right?

It's the mid-1980s and, in this close-knit mainframe IT shop, the dozen techies have a regular game they play: Spot the Bonuses.

Heck, if you do it that way, ANYTHING would work!

Big network hardware company has a donation program for schools, and this pilot fish follows up with each school to see how things are going. But this particular school is not happy at all.

It's one thing you just can't have too many of

Flashback to the early 1980s, when this project manager pilot fish is working to help bring an aging factory into the computer age -- and he's not getting any help from a programmer who wants fish's PC.

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What Sears' recent troubles could tell us about Amazon's future

Sears was once THE powerhouse in retailing. Can its recent fall from grace provide any insights for current e-retailers?

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iPhone 8 release delayed by design, report claims

New curved glass design may delay release of iPhone 8, report claims

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How one personal cyber insurance policy stacks up

As policies designed for consumers emerge, the example from AIG is surprisingly comprehensive.

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