Resource Library

Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analytics.

Filter the library by ...

Video/Webcast | Presented by Salesforce

Growth Opps for Professional Services - Present & Future

In this TSIA panel discussion presented by FinancialForce and Salesforce, leaders from Salesforce, CLD, and Traction on Demand discuss what it means to be a customer-centric services organization and the key steps organizations can take to align around the customer.

White Paper | Presented by Salesforce

Robot Framework and Test Case Design: 6 Principles of Design for Test Automation

Dive into the six core principles of design and explore how Copado Robotic Testing leverages each one to unlock digital transformation.

Case Study | Presented by Salesforce

Superb Service and AI-Driven Data will Revolutionize Robotic Microsurgery at MMI

The combined strengths from both ServiceMax and Salesforce bring added value that enables FSEs to deliver an outstanding and proactive customer experience while ensuring maximum asset performance. 

Case Study | Presented by Salesforce

Technology Innovation for a Tech Innovator: Connecting Sales and Service Amidst Rapid Growth at Lowry Solutions

Lowry Solutions chose a comprehensive field service solution, delivered by Bolt Data, using Salesforce Field Service and ServiceMax Asset 360 to address challenges, and ultimately improve customer satisfaction.

eBook | Presented by Salesforce

Unleash Professional Services Growth- Be Customer-Centric

Connecting Customer Centricity to Business Growth.